My Dancestore FAQs

Returns Information 4

• What is your returns policy?
• When will my return be processed?
• Do you offer exchanges?
• What is the returns address?

Order Information 5

• Can I add an item/amend the size on my order?
• I have received a faulty item, what do I do?
• I have not received a confirmation e-mail for my order?
• I have received a wrong item, what do I do?
• One or more items are missing from my order, what do I do?

Product Information 2

• An item I want to order is currently out of stock, when will this come back into stock?
• Where can I find your size guides and care instructions?

Shipping and Delivery Information 7

• When will my order be despatched?
• What are the international taxes, duties, etc. that I have to pay?
• How can I track my order?
• Where is my order?
• How do I report issues with my delivery once I have received it?

View all 7

General Information 2

• Where are you located?
• What payment methods do you accept?