My Dancestore FAQs

It can currently take up to 3 working days to despatch your order but we’ll always aim to beat these dates. Our courier partners are delivering as normal no...

If your delivery address is outside of the UK, you may have to pay import duties and taxes, which are levied once a shipment reaches your country. You are l...

For orders that are sent on a trackable service you will receive an e-mail containing the tracking number once the parcel has been dispatched. All UK orders...

We aim to despatch orders within 3 working days (72 working hours), and delivery times for UK shipments are 2 working days from despatch International...

Please ensure you check your order immediately after receipt and report any issues within 7 days of receipt. This includes damage to the box, damaged and/or...

If your tracking information shows that your order has been delivered but you have not received it, please check with your neighbours and your local sorting...

The UK left the EU on 31 January 2020. A transition period was in place until 31 December 2020, during which all EU rules and laws continued to apply to the...